ABOUT US:
BYLD Group is committed to making a difference to people and their organizations through its decades of excellence in business solutions, diverse corporate exposure, and skilled workforce. Our clients across various industries believe us in managing, developing, and aligning their corporate needs with their organizational goals and objectives.
Founded in the year 1998, BYLD is the largest group in the South Asian region, offering technology-enabled HR and business productivity solutions. We have served 5,00,000+ individuals, worked with more than 50% of the Fortune 500 and over 60% of the Business World top 1000 companies.
Designation: Product Executive
Experience: 1 to 3 Years
Location: Gurgaon, Sec 44
Reporting To : Associate Product Manager / Senior PM
Job Summary:
We are looking for a Product Executive to support the execution, enhancement, and scaling of our platforms as we strengthen our product driven operating model.This role is ideal for early career product professionals who have strong fundamentals, high learning agility, and the desire to grow into an Product Manager role over time.
You will work closely with product managers, engineering, QA, and business teams to deliver features, improve workflows, and ensure smooth product operations.This is a hands-on role focused on building product skills, understanding customers, and driving consistent execution outcomes.
Key Responsibilities:
Product Support & Execution
- Support end to end delivery of features from requirement gathering, development coordination, testing, to final release
- Assist in converting business, operational, and customer needs into clear, structured requirements and user stories
- Maintain, groom, and regularly update product backlogs under guidance from senior product managers
- Actively participate in sprint planning, daily stand ups, reviews, and retrospectives to ensure delivery alignment
- Track development progress, dependencies, and risks, and proactively flag issues to stakeholders
- Support release planning, deployment coordination, and post release validation activities
Customer & Usage Understanding
- Collect, organize, and document customer feedback from support tickets, sales conversations, demos, and surveys
- Analyze basic usage reports, dashboards, and product logs to understand user behavior and drop offs
- Identify recurring user pain points, feature gaps, and usability challenges
- Support usability testing sessions by preparing test cases, coordinating users, and documenting findings
- Maintain structured repositories of customer issues, feature requests, and feedback themes
Platform & Process Improvement
- Support continuous improvement of workflows, interfaces, and system processes based on feedback and data
- Help document, standardize, and optimize frequently used workflows and operational use cases
- Assist in identifying manual or repetitive processes and proposing automation or system enhancements
- Support cleanup, refactoring, and optimization initiatives for legacy modules and technical debt
- Participate in internal process improvement initiatives for better product delivery efficiency
Adoption & Engagement Support
- Assist in designing, testing, and improving onboarding, activation, and feature discovery journeys
- Track adoption, engagement, and usage metrics at feature and module levels
- Support experiments, pilots, and A B tests aimed at improving retention and usage
- Help create product walkthroughs, FAQs, demos, and enablement material for users and internal teams
- Work closely with marketing, sales, and support teams to ensure consistent product positioning
Product Documentation & Research
- Create, update, and maintain PRDs, functional specifications, user stories, and acceptance criteria
- Prepare detailed release notes, change logs, and internal documentation for every major update
- Conduct structured competitor analysis and market research to identify trends and opportunities
- Document workflows, system behavior, and edge cases for engineering and QA alignment
- Support validation of assumptions through user feedback, data analysis, and pilot results
Cross Functional Coordination
- Work closely with engineering, QA, support, and operations teams to ensure shared understanding of priorities
- Coordinate feature rollouts, migrations, and upgrades with sales and delivery teams
- Provide regular status updates on progress, risks, timelines, and dependencies to stakeholders
- Facilitate issue resolution by aligning multiple teams and driving closure
- Learn and practice expectation management, prioritization, and trade off discussions
Required Qualifications:
- 1+ years experience in product, business analysis, operations, customer success, or technology roles
- Exposure to SaaS, enterprise platforms, or digital products in live environments
- Working knowledge of agile, sprint planning, and delivery frameworks
- Ability to write clear, detailed, and structured requirements and documentation
- Comfort working with spreadsheets, dashboards, reporting tools, and basic analytics
- Experience working on B2B SaaS, workflow automation, or enterprise systems
- Prior exposure to consulting driven, service oriented, or implementation heavy environments
- Hands on experience with tools such as Jira, Confluence, Mixpanel, GA, or similar platforms
- Experience collaborating closely with engineers, designers, and testers in delivery teams
- Strong interest in product led growth and scalable SaaS business models
Why join BYLD:
Perks & Benefits:
- Learn directly from industry experts with 20+ years of experience
- Opportunity to work in a dynamic and collaborative environment.
- Professional development and growth opportunities.
- Gain experience in world class management practices
- Insurance Benefits (Medical and Accidental) for all employees
- Multi-level Rewards programs for all employees
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